Privacy Policy

Last Updated: 12/02/2025

Elite Magician Surrey ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website https://elitemagiciansurrey.co.uk (the "Site").

By using this Site, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

A. Information You Provide to Us

• Name
• Email address
• Phone number
• Billing and payment details (only when making a booking)
• Any other details you submit through our contact forms or email

B. Information We Automatically Collect

When you visit our Site, we may collect:

• IP address
• Browser type and version
• Pages visited and time spent on the Site
• Device information (e.g., operating system, screen resolution)
• Cookies and tracking data (see Cookies & Tracking Technologies below)

2. How We Use Your Information

We use the personal data we collect for the following purposes:

• To provide and manage our services (e.g., booking magic performances)
• To communicate with you (responding to inquiries, sending updates)
• To process transactions (if you book a service through our Site)
• To improve our website (analyzing site usage and performance)
• For legal compliance (fulfilling legal obligations, preventing fraud)

We do not sell, trade, or rent your personal information to third parties.

3. Legal Basis for Processing Data

Under the UK GDPR, we rely on the following legal bases for processing your data:

• Consent – When you provide your information for inquiries or marketing communications
• Contractual Obligation – When processing bookings or payments
• Legitimate Interests – To improve user experience, prevent fraud, or ensure security
• Legal Compliance – When required to fulfill legal obligations

4. How We Protect Your Data

We implement security measures to protect your personal data, including:

• Encryption of sensitive information
• Secure hosting environments
• Access controls to prevent unauthorized access

However, no method of data transmission over the internet is completely secure. While we take precautions, we cannot guarantee absolute security.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes:

• Contact inquiries – Retained for up to 2 years
• Booking details & transactions – Retained for up to 6 years (for tax/legal purposes)
• Cookies & analytics data – Retained for up to 2 years (or as per your browser settings)

6. Your Data Protection Rights

Under the UK GDPR, you have the right to:

• ✅ Access – Request a copy of the personal data we hold about you
• ✅ Correction – Request corrections to inaccurate or incomplete data
• ✅ Erasure ("Right to be Forgotten") – Request deletion of your personal data
• ✅ Restrict Processing – Request limited use of your data
• ✅ Object to Processing – Object to the use of your data for direct marketing
• ✅ Data Portability – Request to transfer your data to another service

To exercise your rights, contact us at info@elitemagiciansurrey.co.uk.

7. Sharing Your Information

We only share your personal data when necessary, such as:

• With service providers (e.g., payment processors, hosting providers)
• With legal authorities (if required by law)
• With third-party analytics tools (e.g., Google Analytics – see Cookies & Tracking Technologies)

8. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience:

• Essential Cookies – Necessary for website functionality
• Analytics Cookies – Help us analyze site traffic (Google Analytics)
• Marketing Cookies – Used for advertising (only with consent)

You can manage cookie preferences in your browser settings. For more details, visit our Cookie Policy.

9. External Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies separately.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. We recommend reviewing this policy regularly.

11. Contact Us